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Customer service advisor - distribution

St Austell
Jewson
Customer service advisor
Posted: 4 October
Offer description

Overview

Join or sign in to find your next job. We’re looking for a Yard Operative at Jewson, part of Stark UK, in the St Austell area. Hours are 7.30am - 5.00pm Monday to Friday, with 8.00am - 12.00pm on some Saturdays (flexibility may be required to meet business needs).

Location: Jewson, Manfield Way, Holmbush Ind Estate, St. Austell, PL25 3HQ


Responsibilities

* Acknowledge every customer, ascertain their needs and provide quick and efficient service
* Ask open questions to build relationships and understand current and future customer requirements
* Maintain high standards across the counter, shop floor and yard
* Operate machinery safely and perform key tasks such as offloading, picking, packing, restocking and loading vehicles
* Adhere to company practices and policy, especially health and safety, compliance and business controls
* Provide product and service advice with a focus on cross-selling packages and services (e.g., Build Aviator and Tool Hire)
* Understand pricing and communicate credible prices
* Support business initiatives to increase sales, margin and service as required
* Continually develop knowledge of core and specialist product ranges to meet customer needs


What We’re Looking For

* Customer Service — High levels of customer satisfaction with frequently returning customers
* Enthusiasm — Positive attitude and passion for the merchant world
* Decency — Honesty and integrity in the workplace
* Team Spirit — Thrive in collaborative settings
* Pride — Dedication to top-notch results


Why Choose Us?

* Quality — Commitment to outstanding products and service
* Supportive Environment — Resources and support for your growth
* Professional Development — Apprenticeships, training, and mentoring programs
* Great Benefits — Competitive salary, bonuses, pension, life assurance, and more
* Work-Life Balance — Flexible hours and hybrid working options


What’s Next

If your application is successful, our Talent team will contact you to arrange an interview. We provide reasonable adjustments to support you throughout the application and interview process.

Are you ready to elevate your career and join a team dedicated to delivering exceptional service? We’d love to hear from you!


Seniority level

* Entry level


Employment type

* Full-time


Job function

* Other


Industries

* Wholesale Building Materials
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