Care Support Worker
Company: Sterling Nova Care ltd
Location: London, UK (community-based / client homes)
Job Type: Full-time / Part-time / Flexible shifts
About the Role
At Sterling Nova, we focus on wellbeing, dignity, and human connection — supporting individuals to live independently through companionship, structure, and practical day-to-day support.
You will not be administering medication or delivering clinical care.
Instead, you’ll play a key role in helping clients feel:
* Seen
* Supported
* Safe
* Connected to their community
This role is ideal for someone who is naturally warm, reliable, and emotionally aware, and takes pride in making a real difference in people’s lives.
What You’ll Be DoingWellbeing & Companionship
* Provide meaningful companionship and conversation
* Offer emotional support and reassurance
* Carry out welfare check-ins
* Help clients build routine, structure, and motivation
Practical Daily Support
* Light domestic support (tidying, organisation)
* Assist with meal preparation (no feeding required)
* Support with shopping and essential errands
* Help maintain a structured and comfortable home environment
Community & Escort Support
* Escort clients to appointments and social outings
* Support access to community activities and events
* Provide transport accompaniment (non-driving role)
* Encourage engagement in faith, cultural, and social activities
Hospital Discharge & Transition Support
* Support clients returning home after hospital stays
* Provide settling-in assistance
* Assist with practical home setup and routines
* Coordinate with families to ensure smooth transitions
Advocacy & Coordination
* Help manage and organise appointments
* Provide light administrative support
* Signpost clients to relevant community and statutory services
* Maintain communication with families and support networks
What We’re Looking For
We care more about who you are than just your CV.
* Naturally caring, patient, and dependable
* Strong communication and interpersonal skills
* Emotionally intelligent and able to build trust
* Organised and proactive
* Able to work independently and take initiative
Experience in care or support work is a bonus — but not essential.
What This Role Is NOT
* No medication administration
* No clinical or nursing duties
* No heavy personal care
What You’ll Get
* Flexible working options
* Ongoing support and training
* Opportunity to grow within a modern care company
* Meaningful, relationship-based work (not task-driven care)
Salary
£12.71 – £13.50 per hour (depending on experience)
Shifts
* Day shifts / Evening shifts / Weekend availability
* Flexible scheduling available
Final Note
If you’re the type of person who:
* Checks in on people without being asked
* Brings calm energy into a room
* Takes pride in being reliable