Weresearchingforaninspiring,entrepreneurialHeadofhousekeepingtojoinourResetOperationsteamatthenewlyrefurbishedHotelatruehiddengemnestledatthegatewaytoDartmoor. ThisisnotjustajobitsyouropportunitytoshapethefutureofabelovedDevondestination. EverydayatTHISamazinghotelisdifferentdynamic,rewarding,andfullofpotential. Youllhavetheautonomytoleadwithcreativityandpurpose,backedbyasupportiveteamthatcelebratesinitiative,ownership,andboldthinking. Wereseekingsomeonewho: Leadsbyexampleandthrivesinahands-on,people-firstenvironment Takesprideinsweatingthesmallstuffbecausethedetailsmakethedifference Viewschallengesasopportunitiesandinspiresotherstodothesame Buildsacultureofencouragement,enjoyment,andinclusion Embodiesourcorevalues:passion,care,andattentiontodetail YourNewPlayground: 27beautifullyrefurbishedcountry-stylebedroomsandsuites AcharacterfulBar&Restaurant,fullofwarmthandlocalflavour Flexibleeventspacesforweddings,parties,andcorporateoccasionsindoorsandoutdoors SetinthestunningnaturalsurroundingsofDartmoorNationalPark,offeringendlesspotentialforuniqueguestexperiences AbouttheRole: Wearesearchingforanexperiencedandmeticulous HeadofHousekeeping toleadthedepartmentAsaseniorleaderintheoperation,youwillupholdthehigheststandardsofcleanliness,presentationandguestexperience. ReportingtotheOperationsManager,youwillguide,inspireanddevelopahigh-performinghousekeepingteam,ensuringseamlessday-to-daydeliveryandconsistentlyexceptionalgueststays. WhatYoullBeDoing: Leadingallhousekeepingoperations,ensuringimpeccablecleanlinessandpresentationacrossrooms,suitesandpublicareas Recruit,trainandmotivateadiversehousekeepingteam,fosteringacultureofaccountability,professionalismandguest-centeredservice Managedepartmentalbudgets,staffinglevelsandresourcestosupportefficientandhigh-qualityoperations Ensurefullcompliancewithhealth,safetyandCOSHHregulations,overseeingauditsanddocumentation Collaboratecloselywithotherdepartmentstodeliversmoothoperationsandexceptionalguestexperiences Conductroutineinspections,coordinatingwithmaintenanceteamstoaddressanyissuespromptly Overseelaundryoperations,stockcontrol,andorderingofamenities Managedepartmentalpayrollandschedulingtoalignwithoperationalandbudgetarygoals Implementbest-practiceprocessesandcontributetocontinuousimprovementinitiatives WhoYouAre: Youwillbeexperiencedinaseniorhousekeepingroleideallyinanewopeninghotelenvironment Exceptionalattentiontodetail,withtheabilitytodeliverconsistentlyhighstandardsinafast-pacedoperation Astrongpeopleleaderwithprovenexperienceindevelopingandmotivatinghigh-performingteams Excellentorganisationalandplanningskills,withexperiencemanagingbudgetsandresources Proficiencyinhotelmanagementsystems Strongcommunicationskillsandtheabilitytobuildeffectiverelationshipswithguests,teammembersandsuppliers Innovativemindsetwithafocusonelevatingguestexperienceandoperationalefficiency Flexibilitytoworkvariedshiftsinlinewitha24/7hoteloperation FluencyinEnglish-additionallanguagesareadvantageous Passionateabouthospitalityandcommittedtodeliveringexceptionalguestexperiences HeadofHousekeepingHeadofHousekeepingHeadofHousekeepingHeadofHousekeepingHeadofHousekeepingHeadofHousekeepingHeadofHousekeepingHeadofHousekeeping