Description
At Jo Malone London, bringing the brand’s generosity to life within our boutiques through exceptional customer service is paramount. Fragrant fun, curiosity, and kindness are key. In this role, you will truly be the host with the most, entertaining visitors from across the globe and showcasing The World of Jo Malone London to our customers, global colleagues, and corporate clients and media contacts. Creativity is part of our daily routine. From the signature Hand and Arm massage to hosting wedding consultations where you will help bottle some of their most precious memories. Our services and events, including floral crowns, graffiti art, chocolate tasting, and cocktail master classes, are the talk of the town.
The primary responsibility is to provide outstanding customer service and meet service goals. Additional responsibilities include maintaining the store environment, assisting with opening and closing procedures, and housekeeping duties. The Stylist should understand their individual sales and service targets.
Qualifications
The ideal candidate will be warm, kind, friendly, and eager to assist with a ‘can-do’ attitude. They will have a passion for service and storytelling, be adaptable and versatile, and maintain a gracious, intelligent, and well-groomed appearance.
* Ability to deliver inspirational, authentic, and personalized customer service
* Flexibility to work retail hours including days, nights, weekends, and during special events in a fast-paced environment
* Must be able to provide proof of right to live and work in the country if invited for an interview
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