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Quality and inclusive learning lead officer

Romford
HES (Havering Education Services)
Posted: 29 July
Offer description

Quality and Inclusive Learning Lead Officer


Quality and Inclusive Learning Lead Officer

2 days ago Be among the first 25 applicants

Location: Havering Adult College, Romford, Greater London

Directorate: People Services

Contract Type: Full-Time, Permanent

DBS Requirement: Enhanced DBS

Closing Date: 31st August 2025 (this advert may close early if a sufficient number of applications are received)

Are you passionate about improving learner outcomes and embedding inclusive practices in adult education? Havering Adult College is seeking a dynamic and committedQuality and Inclusive Learning Lead Officerto champion quality assurance, inclusive learning, and learner support across our provision.

This is an exciting opportunity to lead on the development and implementation of effective learning support measures—ensuring equality of opportunity and a high-quality customer experience for all learners. The postholder will play a central role in shaping our quality improvement agenda and will directly contribute to the professional development of staff across the service.

Key Responsibilities

* Lead and manage the team of Learning Support Assistants, ensuring the delivery of targeted, high-quality learner support.
* Line manage the Centre Support Supervisor, overseeing inclusive practices during initial assessments, guidance sessions, and customer service activities.
* Develop and implement inclusive learning and support policies that enable individualised support planning from enrolment onwards.
* Plan, deliver, and assess accredited teacher training programmes (e.g., Level 4 Certificate/Level 5 Diploma in Education and Training).
* Undertake internal quality assurance (IQA) duties and support preparation for external quality assurance (EQA).
* Observe teaching practices, lead standardisation activities, and deliver CPD to support continuous improvement.
* Drive high standards in teaching, learning, and assessment across all programmes as directed by the Quality and Curriculum Manager.

About You

We are looking for someone who is:

* Passionate about lifelong learning and adult education.
* Skilled in quality assurance and inclusive education practices.
* Able to lead and inspire teams with a learner-centric and proactive approach.
* Experienced in delivering accredited teacher training and conducting IQA activities.

Essential Qualifications & Experience

* Level 4 Certificate in Education and Training (or equivalent or higher)
* Level 3 Award in Assessing Vocational Achievement
* Level 4 Award in Internal Quality Assurance
* Quality assurance and continuous improvement
* Delivering teacher training and CPD
* Leading inclusive learning practices and learner support interventions

Why Join Us?

At Havering Adult College, you’ll be part of a forward-thinking and supportive environment dedicated to empowering adult learners. This role offers the chance to shape the learner experience from the very first engagement and ensure that our services are inclusive, effective, and responsive to community needs.

For an informal discussion about the post, please contactbradley.burton@havering.gov.uk.


Seniority level

* Seniority level

Mid-Senior level


Employment type

* Employment type

Full-time


Job function

* Job function

Human Resources
* Industries

Education Administration Programs

Referrals increase your chances of interviewing at HES (Havering Education Services) by 2x


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