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Customer success manager

Northampton
Permanent
Pareto Law
Customer success manager
€30,000 a year
Posted: 1 December
Offer description

Customer Success Manager – Entry Level

We are looking for a customer‑driven, commercially‑focused professional to build and deepen relationships with existing customers in the financial/fintech market. The role is based in Northampton, UK, and offers a rewarding, inclusive environment within a leading digital supply‑chain solutions provider.


Base Pay Range

Customer Success Manager

Competitive basic salary of £30k, with OTE/commission that can lift the total package above £30k. Mobile phone, laptop and excellent progression, learning and development opportunities are provided.


Benefits

* Competitive basic salary £30k + OTE/commission
* Mobile phone and laptop
* Progression, learning and development potential
* Regular socials in a welcoming, inclusive environment
* Lucrative bonus and incentive schemes
* Fantastic offices in an attractive, central location


Responsibilities

* Deliver assigned revenue and profit margin targets
* Devise account plans and strategy for a defined group of existing customers
* Collaborate with the wider Account Business and New Business teams
* Manage customer relationships, actively listening and determining how to help them and cross‑sell services
* Develop and nurture deep solution knowledge, understanding the marketplace, competitors and customers


Requirements

* Ideally educated to degree level – not essential
* Exceptional communication and interpersonal skills – enjoy engaging with others regularly
* Proficient in Microsoft Office Suite
* Self‑motivated, with a strong desire to succeed

Pareto Law values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

If you require this job specification or to apply in an alternate format, please visit the Pareto website.

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