Senior Quality Engineer (Customer-Focused / Key Account) Worcester |Full-Time | Competitive Salary (DOE) + Excellent Benefits GMP Recruitment Agency Ltd are proud to be working in partnership with a highly reputable, multinational aerospace organisation to recruit an experienced Senior Quality Engineer for their Worcester-based facility. This is a unique opportunity that blends Quality Engineering with Key Account Management. The successful candidate will take ownership of a single, high-value aerospace client, acting as the dedicated point of contact and ensuring exceptional service delivery, quality performance, and relationship management. The Role This position is as much about account management as it is about quality engineering. You will act as the face of the business for a key customer, managing all quality-related interactions, leading communication, and building a trusted partnership. You will be responsible for maintaining customer confidence through proactive quality management, clear communication, and high-level presentation of performance and improvement initiatives. Key Responsibilities * Act as the primary point of contact for a key, high-value client * Build and maintain a strong, professional relationship, effectively managing the account from a quality perspective * Lead and deliver customer presentations (PowerPoint), including performance reviews, investigations, and improvement plans * Manage c...