Job Overview
We are seeking a dedicated and enthusiastic Shop Floor Worker, preferably with an Eastern European background, to join our dynamic team. The ideal candidate will possess strong communication skills and a passion for customer service. This role involves engaging with customers, assisting with merchandising, and ensuring the shop floor is well-organised and inviting.
Duties
* Provide excellent customer service by greeting and assisting customers on the shop floor.
* Engage in merchandising activities to enhance product visibility and appeal.
* Utilise bilingual skills to communicate effectively with a diverse customer base, particularly in English and Spanish.
* Demonstrate upselling techniques to promote additional products to customers.
* Maintain an organised and tidy shop floor, ensuring all products are correctly displayed.
* Handle phone inquiries with professionalism and proper phone etiquette.
* Employ basic math skills for transactions and inventory management.
* Manage time effectively to ensure all tasks are completed efficiently throughout the shift.
Experience
* Previous experience in a retail or customer service environment is advantageous.
* Multilingual or bilingual abilities are highly desirable, particularly in English and Spanish.
* Strong organisational skills to maintain an orderly workspace and manage stock levels.
* Excellent communication skills to interact positively with both customers and team members.
* A proactive approach to upselling and merchandising strategies will be beneficial. If you are passionate about providing outstanding service and thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity as a Shop Floor Worker.
Job Types: Full-time, Part-time, Permanent, Temporary
Pay: From £24,420.00 per year
Expected hours: 20 – 40 per week
Work Location: In person