1. Do you have experience within financial services?
2. Do you live locally to Basingstoke?
About Our Client
This role is with a reputable organisation within the financial services industry. The company operates as a medium-sized enterprise and is well-established within its field, offering a supportive and professional environment.
Job Description
3. Oversee and manage debt recovery operations within the banking and financial services department.
4. Develop and implement effective collection strategies to minimise outstanding debts.
5. Monitor and analyse collection performance and provide regular reports to management.
6. Ensure compliance with all relevant regulations and industry standards in the financial services sector.
7. Collaborate with internal teams to resolve client account issues effectively.
8. Maintain up-to-date records of all collection activities and client communications.
9. Provide training and support to team members to enhance their performance.
10. Handle escalated cases and negotiate payment arrangements with clients where necessary.
The Successful Applicant
A successful Collections Manager should have:
11. Prior experience in the financial services industry, particularly in banking and financial services.
12. Strong knowledge of debt recovery processes and regulatory requirements.
13. Proven ability to manage teams and oversee collection operations.
14. Excellent communication and negotiation skills.
15. Strong analytical skills to assess collection performance and implement improvements.
16. Attention to detail and the ability to maintain accurate records.
What's on Offer
17. Competitive salary ranging from £50,000 to £55,000 per annum.
18. Opportunity to work in a medium-sized company within the financial services sector.
19. Permanent position based in Basingstoke, offering job stability.
20. A supportive work environment with opportunities for professional growth.
This is an excellent opportunity for a skilled Collections Manager to advance their career in the financial services industry. If you are ready to take the next step in your career, we encourage you to apply.