Credit Hire Recoveries Agent
Monday - Friday 9am - 5pm
Salary - up to £30k DOE plus bonus
Chorley - Office Based
MPJ Recruitment are currently working with a rapidly growing business who are currently growing their Credit Hire Recoveries team. This is a very exciting time to join the business as they have recently opened a second office in the North West with continued plans for growth heading into 2026.
As a Recoveries Handler, you will be responsible for managing a caseload of Motor Claims. Your primary objective will be to negotiate settlements and make informed decisions to achieve favourable outcomes for clients.
Recoveries Agent Duties:
* Handle and process credit hire claims from billed to settlement, ensuring that each claim is managed efficiently and in accordance with company policies and legal requirements.
* Maintain effective communication with clients, insurers, solicitors, and other stakeholders, providing regular updates and ensuring all parties are informed throughout the claims process.
* Accurately record and maintain all relevant documentation and correspondence related to credit hire claims, ensuring that files are up-to-date and compliant with data protection regulations.
* Investigate and resolve any disputes or issues that arise during the claims process, negotiating settlements and making informed decisions to achieve favourable outcomes for clients.
* Gather all evidence, including witness statements, photographs, and relevant documentation, to support the claim.
* Ensure all claims are handled in compliance with relevant legislation, industry standards, and company policies, including the General Data Protection Regulation (GDPR) and Consumer Duty.
* Monitor and achieve individual and team performance targets, contributing to the overall success of the department.
* Conduct thorough investigations into the circumstances surrounding each claim, including liability assessment and quantum evaluation.
Recoveries Agent Benefits:
* Monday-Friday
* Salary up to £30k plus monthly bonus
* Bonus structure
* Flexible working
* 31 days holiday
* Free parking
* 3x Life Assurance
* 6% Pension
* Fully paid training
* Excellent progression opportunities
Interested in knowing more?
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