Quality and Applications Support Technician Location: Whitstable Contract: Permanent, Full-time Our client is a leading manufacturer of engineered components, supplying high-quality products to customers in regulated, safety-critical environments. They are looking for a Quality and Applications Support Technician to join their engineering team and play a crucial role in maintaining product quality, supporting customers and suppliers, and contributing to continuous improvement across the business. Key Responsibilities: Act as the first point of contact for internal teams and external customers requiring technical assistance Provide root cause diagnostics and solutions through calls, video meetings, or customer site visits Support with installation, troubleshooting, and technical queries related to existing and new products Assist with customer audits and technical assessments, including follow-up actions Manage incoming product inspections and support with Certificates of Conformity (COP) and inspection reports Collaborate with quality teams to analyse customer complaints and identify root causes Work with suppliers to resolve issues through non-conformance reporting (NCRs) and corrective actions (CARs) Maintain CAD drawings and technical documents, ensuring compliance with regulations and customer requirements Support the engineering change process (ECNs) and new product introduction Ensure accurate and up-to-date product and...