Strategic Partnerships Manager
Location: Huddersfield(Hybrid 3 days in the office)
Hours:Full-time, Permanent
Salary:£35,000 - £40,000+ depending on experience
Join Ello Where Partnerships Thrive
Ello Group is expanding, and were looking for a Strategic Partnerships Manager to join our growing team. This is an exciting opportunity to play a key role in the launch and development of Vue International across Germany, Poland and other territories, while continuing to support our established UK partnership portfolio.
Who are we?
We are Ello Group, the people who create everlasting connections between brands and consumers., We provide some of the UK's biggest brands Compare the Market, Vue Pass, Vodafone, Lloyds, NatWestand to name a few with the tools to give consumers genuinely rewarding acquisition, engagement, and loyalty schemes.
Bringing brands and consumers together is our bread and butter. From food to films, coffee, and more our homegrown brandstastecard, Coffee Club, and Gourmet Societyhelp people save money on the things they love without compromising on their lifestyles.
Product Partnerships Team:
We are social butterflies. We are full of energy, drive, and tenacity, and our team spirit is second to none. We're not just a team of colleagues. We are family. We create a buzzing atmosphere daily in the business, celebrate the good times together, and continually grow by supporting one another.
Day to day, we are responsible for building, maintaining, and creating five-star relationships with prospective and existing partners. We manage the recruitment and retention of independent partners to offer all our members from B2C, B2B, Employee Benefits a fantastic variety of venues, showcasing our brilliant products and offers. With the cost of living on the rise for businesses and individuals alike, we are proud to support consumers and the hospitality industry and really make a difference. There is no better time to be helping restaurants increase their footfall alongside saving consumers money
What You'll Do
You will be part of the Strategic Partnerships Team within Ello Group Operations, supporting the onboarding, delivery and long-term success of our premium clients and partners. This includes a major UK mobile networks national rewards programme, a leading renewable energy provider and a wide range of employee benefits partners, as well as cinema partners across the UK and internationally.
The successful person will consistently go above and beyond to proactively identifying opportunities for growth and additional revenue, from both existing clients and new prospect opportunities. They will furthermore deliver outstanding partnership services, ensuring all contractual obligations are met. Our aim is to support and foster growth for every partner.
In this newly created position, you will:
* Lead and nurture key client relationshipsthrough proactive communication, regular check-ins, and a commitment to exceeding client expectations, ensuring satisfaction and long-term retention.
* Manage and grow relationships with new and existing Vue UK & International portfolio clients, focusing on delivering outstanding service and driving loyalty and performance.
* Collaborate with partners and internal teamsto design and implement initiatives that boost engagement and ultimately product uptake.
* Partner with global Vue teamsto create enduring and collaborative relationships that deliver shared value.
* Leverage broad business and industry knowledgeincluding marketing, technical, data/insight, and operational expertiseto advise clients and deliver on day-to-day expectations.
* Present confidently in client meetings, sharing updates on products, performance, and market trends to inform and influence stakeholders.
* Use data and market insights to identify growth opportunitiesand stay ahead of industry trends.
* Respond promptly to client requests, coordinating with internal stakeholders to deliver effective solutions.
* Prepare and share performance reports and actionable feedbackwith senior management to drive continuous improvement.
* Build strong relationships with both client and internal stakeholdersto facilitate collaboration and resolve challenges.
* Represent the company at conferences and industry eventsto expand networks and stay informed about sector developments.
* Ensure all contractual obligations are met, maintaining compliance and client trust.
* Work closely with the Head of Strategic Partnershipsto develop and execute strategies for client growth.
Required Skills and Experience:
* A confident, proactive individual who is experienced, self-motivated and able to deliver clear objectives.
* Strong strategic and commercial acumen, with a proven track record of delivering growth through both existing and new partnerships.
* Excellent communication skills, with the ability to engage effectively with internal and external senior stakeholders.
* Socially adept, able to move comfortably from informal conversations to senior stakeholder meetings.
* Confident representing Ello as the face of our partnerships.
* Previous experience in a client management role.
* Strong understanding of the market across all Ello products, including current trends, changes and future expectations.
Additional Skills We're looking for:
* Strong people and communication skills.
* Analytical thinker with strong attention to detail.
* Creative, strategic and commercially minded.
* IT fluent, particularly in Excel and PowerPoint.
* Strong industry awareness and understanding of current sector developments.
* Able to work efficiently under pressure and meet deadlines.
* Skilled in prioritising and managing multiple obligations.
* Excellent time management and organisational ability.
* Aligned with Ellos core values.
Bonus Points For:
* Experience and understanding of the entertainment industry.
Why Join Ello?
* Work with major UK brands on meaningful, high-impact projects
* Be part of a collaborative, values-driven culture
* Hybrid working with a supportive team based in Huddersfield
* Opportunities for growth, learning, and progression
At Ello Group, we believe that equal opportunities aren't just a policy, they're a promise. We are committed to creating an inclusive environment where everyone has the chance to thrive, grow, and succeed based on their talent & skills.
If this opportunity sounds like the right next step, please apply and a member of the team will be in touch to discuss the role.
We celebrate different backgrounds and experiences and welcome candidates who can add new perspectives to our team. If you are interested in finding out more, please apply by sending your CV highlighting relevant skills and experience, a team member will be in touch.
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