Who we are
We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests and owners, but also our teammates. Everyone should go home feeling better because they learned something new or had fun working that day.
Why work with Virgin Hotels
Because it is fun, of course! But we appreciate that fun isn’t always enough – what else is in it for you?
* A day off for your birthday
* Paid leave to volunteer to spend time with the causes closest to your heart, for every teammate
* Generous family friendly policies and allowances
* Teammate discount at Virgin Hotels and 20 other Virgin brands!
* Training and development including apprenticeships
* Teammate meals provided
* 4 x your salary life assurance policy
* Employee Assistance Program and Company sick pay
Your mission
Should you choose to accept it…
The main gig for the Housekeeping Supervisor is to ensure that our rooms are cleaned and that we have a clean and well maintained hotel as well as a happy housekeeping team. This takes loads of coordination and isn’t for the faint of heart. The Housekeeping Supervisor is always visible and is constantly walking the floor, checking rooms and assisting as needed. They do this by working with a collaborative hotel-wide team. We believe that life is better when you love your job and we are looking for someone who loves Housekeeping (who couldn’t, right?)!
The Details
What exactly you will be doing..
* Ensures higher than normal quality standards for: hotel rooms, public areas, food & beverage outlets and the heart of the house!
* Works closely with the Housekeeping Manager and Front Office team to ensure all guest preferences are executed. We love going the extra mile and putting the guest first (we hope you do too!).
* Training, training, training! And more training! Did we mention you might be training?
* It’s about the money, honey! You’ve got some budgetary guidelines to follow – we are looking for a lean and mean scheduling machine.
* It’s all about the guest! Understands flexibility, “grey areas” and thinking out of the box.
* Loves to have FUN. Housekeeping is a hard job, sure, but we want our staff to work hard and have fun.
* The safety and security of our guests and teammates is our priority. Complies with all safety procedures and trains staff in all legal and appropriate areas.
Background must-have
* Minimum 1 year of Housekeeping Supervisor experience.
* Ability to clearly and pleasantly communicate in English with guests, management/co-workers, both in person and on the telephone.
* Relevant computer knowledge
* Current right to work in the UK
We believe that our team should be reflective of the world. We welcome all, regardless of race, ethnicity, country of origin, sexual orientation, gender, disability, spiritual beliefs or any other component of identity. Virgin Hotels celebrates diversity and welcomes teammates from all backgrounds. We are proud to be an inclusive and Equal Opportunity Employer
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