Job overview
Admin and Data Quality Assistant – Forensic Community Mental Health Team
Location: Coventry
Contract: 20-month Fixed Term or Secondment
Hours: 37.5 hours per week
Band: Band 4
Working Pattern: Monday to Friday between 09.00am - 17.00pm
Are you highly organised, detail-oriented, and passionate about supporting mental health services? We are looking for an Admin and Data Quality Assistant to join our Forensic Community Mental Health Team at Coventry and Warwickshire Partnership Trust.
About the Role
This is an exciting opportunity to play a key role in supporting us to further develop and ensure the smooth running of our forensic mental health pathway. You will provide comprehensive administrative support to clinicians and managers, while taking responsibility for data quality across our clinical systems. Your work will help us deliver safe, effective, and efficient care to service users.
Key Responsibilities
* Contribute to service development projects and improvements
* Develop, review and refine administrative systems and processes.
* Be responsible for Data input /collection, performance metrics, data analysis and cleansing.
* Organise and minute Multi-Disciplinary, Business, Professional and Service Development Meetings.
* Manage referrals, appointment scheduling, and interpreter bookings.
* Maintain accurate records on clinical systems (Carenotes) and ensure data quality.
* Produce and manage spreadsheets, collate data for audits and reports.
* Support the team with calendar management, correspondence, and information requests.
Why Join Us?
At CWPT, you’ll be part of a supportive team that values collaboration and innovation. We offer excellent opportunities for professional development and the chance to make a real difference in the lives of people accessing forensic mental health services.
We deliver a wide range of physical, mental health, learning disability and autism services, proudly serving communities across Coventry, Warwickshire and beyond. Our ethos of putting people at our heart shapes everything we do. We care for our staff as much as they care for others, offering a wide range of benefits and development opportunities, including:
* Generous annual leave that increases with service
* Learning and development, including apprenticeships, coaching and mentoring
* Salary sacrifice schemes for Cycle to Work, electronics, and gym membership
* Discounts through NHS schemes and our Employee Assistance Programme
* Wellbeing support, including counselling and staff networks
We’re looking for people who share our passion for improving lives and our values of compassion, collaboration, excellence, integrity and respect.
Interested? Apply now and help us deliver high-quality care through excellent administration and data management.
Detailed job description and main responsibilities
We need someone who:
* Has excellent organisational skills and can manage competing priorities.
* Is confident using Microsoft Office (especially Excel) and clinical IT systems.
* Excellent interpersonal skills and able to communicate a range of complex or sensitive information effectively with staff for example face-to-face, via telephone, MS Teams, and email.
* Pays close attention to detail and understands the importance of data accuracy.
* Communicates effectively and professionally with staff, service users, and external partners.
* Can work independently, use initiative, and adapt to changing demands.
* Has a positive approach to change and be supportive of service improvements.
* Is creative and dynamic.
* Demonstrates compassion, confidentiality, and a commitment to equality and diversity.
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