Sales Administrator Location: Crewe | Full-Time (36.25 hours/week) | On-site
(Part-time hours can be considered)
Join a trusted name in lifting and rope technology! Pfeifer Drako Ltd, part of the internationally renowned Pfeifer Group, is looking for a detail-oriented and proactive Sales Administrator to support our friendly Crane Ropes Sale team.
Reporting to the Product Sales Manager, youll play a key role in supporting our small sales office. Youll be responsible for processing orders, handling customer enquiries, and ensuring smooth communication between departments to meet customer demands efficiently
Key Responsibilities Process sales and purchase orders
Handle customer enquiries via phone, email, and face-to-face
Meet and greet visitors
Check stock availability and produce accurate quotes
Liaise with workshop staff and logistics companies
Generate invoices and maintain filing systems
Provide daily tallies of quotes/orders
General administrative duties
What Were Looking For Essential Skills & Experience
Demonstrable experience in a sales office or customer service environment
Excellent verbal and written communication skills, with strong organisational abilities
Proficient in Microsoft Word and Excel
Professional and confident telephone manner
Ability to work effectively under pressure, both independently and as part of a team
Exceptional attention to detail and a high degree of accuracy
Eagerness to learn and adapt to bespoke systems
Desirable Skills & Experience
Experience with sales order processing and managing high volumes of telephone enquiries
Ability to interpret technical data
Previous experience within a manufacturing or rope production environment (advantageous but not essential)
Working Hours- Negotiable
Full-time: 36.25 hours per week
7.25 hours per day with a 45-minute unpaid break
Working hours negotiable between 8:00am and 5:00pm
Company Benefits
Competitive salary
Flexi-time working
Generous pension and company sick pay scheme
33 days annual leave including bank holidays
Christmas shutdown
Holiday purchase scheme
Enhanced Maternity, Adoption, Paternity & Shared Parental Leave
Reward & Recognition Schemes
Retail discounts
Cycle to Work Scheme
Online Wellness Centre (mental, physical, and financial wellbeing)
Annual flu jabs
Long service awards
Winter and summer team social events
Private Medical Scheme
Private Health Cash Plan
Death in Service Benefit
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