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The Raffles name is synonymous with luxury, glamour, and extraordinary adventure. Raffles London at The OWO on London’s Whitehall unites the allure and heritage of Raffles with one of the world’s most historic addresses.
This fine Grade II* Edwardian building has been transformed into a spectacular venue for celebrations, with fine dining, lively bars, wellness and beauty therapies, luxurious suites and rooms, and versatile event spaces. Within these storied walls, where legendary figures once shaped the modern world, guests are now invited to discover new emotions and connections.
At Raffles, you arrive as a guest, leave as a friend, and return as family.
Company Description
The Raffles name is synonymous with luxury, glamour, and extraordinary adventure. Raffles London at The OWO on London’s Whitehall unites the allure and heritage of Raffles with one of the world’s most historic addresses.
This fine Grade II* Edwardian building has been transformed into a spectacular venue for celebrations, with fine dining, lively bars, wellness and beauty therapies, luxurious suites and rooms, and versatile event spaces. Within these storied walls, where legendary figures once shaped the modern world, guests are now invited to discover new emotions and connections.
At Raffles, you arrive as a guest, leave as a friend, and return as family.
Job Description
Scope Of Position
The Events Executive will work alongside the Events Managers to assist with selling and planning events at Raffles London, delivering exceptional service. You will help ensure that the events offering remains best-in-class, evolving with industry trends to delight our guests. You will also develop new business and contribute to projects that strengthen the department’s positioning.
Responsibilities
* Operation: Assist in selling and planning events, including handling inquiries, preparing proposals and contracts, negotiating pricing, preparing event orders, and executing events to high standards.
* Be present at events to ensure smooth operation and support the client and operations team.
* Follow up post-event for feedback and accurate billing.
* Conduct site visits and entertain guests and agents.
* Accurately forecast events and prepare reports as needed.
* Perform additional duties or work in other departments as required.
Health and Safety
* Report and rectify hazards immediately.
* Be familiar with fire, emergency, and bomb procedures.
* Ensure safety of persons and property, adhering to laws and ordinances.
* Promote health and safety awareness within the department.
Qualifications
Essential
* Recent experience in events or similar role
* Knowledge of industry trends and competitors
* Food and beverage knowledge
* Enthusiasm and commitment to delivering excellent events
* Proven high service levels under pressure
* Excellent communication and customer service skills
* Strong time management and multi-tasking abilities
* Willingness to work a 24-hour operational schedule when needed
Desirable
* Knowledge of Delphi fdc, Salesforce, Opera PMS
* Experience in luxury hotel environments with standards like LQA or Forbes 5*
Additional Information
Why join our Raffles team?
Enjoy benefits such as:
* 28 days holiday plus extra days per year of service, up to 35 days
* Staff meals, free uniform dry cleaning, pension contributions, sick pay, and more
* Employee assistance, development programs, and discounts worldwide
What are the Raffles Values?
Be You: Show creativity and enthusiasm.
Be Kind: Demonstrate humility and generosity.
Be Happy: Uplift colleagues and guests with positivity.
Be Confident: Share knowledge openly to achieve excellence.
Have Your Purpose: Care and responsibility to make an impact.
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