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Sales office administrator

Leicester
Hoesh International Ltd
Office administrator
£20,000 - £25,000 a year
Posted: 13 October
Offer description

Hoesh International began as a small family team supplying packaging products. As the company grew, so did our products and our customer base. Today we supply to all corners of the world with over 3000 customers and some 700 lines of products to choose from. We have been trading for over 20 years and aim to provide our customers with the best service possible. Based in Leicester, we are a fun & friendly team who take pride in working well together.

We are currently recruiting for a Sales person to join our team

The role will support our busy sales team in the day to day management of:

· Phone and email sales.

· Placing and reviewing sales orders.

· General office administration.

· Respond to customer questions and reviews.

· Liaise with the warehouse for shipment and delivery.

· Supporting new and existing customers, giving the best advice and guidance possible. Being an expert in all Hoesh Products

· Maintaining and updating our customer database.

· Managing and dealing with complaints.

Person Specification

You will have the ability to multi-task, prioritise and manage multiple tasks simultaneously in a fast-paced environment.

Proven experience in a Customer Service role.

Be able to cope under pressure during busy sales periods.

Highly organised, proactive with strong attention to detail.

PC literate.

Good Command of written and verbal English language.

You will be confident, enthusiastic and a strong team player.

You will be a self-starter with a "can-do" approach when tackling new challenges.

You will have excellent oral and written skills and be able to communicate in a professional manner with customers and the rest of the business.

· Working hours: Monday – Friday 9:00am – 5:00pm

· Full time 35 hours a week

· 28 days holiday inclusive of public holidays

· Salary will depend on experience.

Job Type: Full-time

Benefits:

* Casual dress
* On-site parking

Education:

* A-Level or equivalent (preferred)

Experience:

* Sales: 1 year (preferred)
* Work Location: In person

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