Job number UU02822 Country United Kingdom Region Cumbria Location name Kendal - Kent House, Mintsfeet Road South, Kendal, Cumbria, LA9 6ND Posting End Date 30/05/2025 Band 6b Role Type Permanent Work hours 37 Hours per Week Salary £35,009
To provide great water for a stronger, greener and healthier North West
Salary - £35,009
Work Type - Onsite
Job Location - Kendal - Kent House, Mintsfeet Road South, Kendal, Cumbria, LA9 6ND
Role Type - Permanent
Employment Type - Full Time
Working Hours - 37.0 Hours per Week
United Utilities’ (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.
We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.
We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.
We’ve got a lot to offer. You’ll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution.
Benefits
* A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
* A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
* Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
* A comprehensive healthcare plan through our company-funded scheme
* MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
* Best Doctors
* Salary Finance
* Wealth at Work courses
* Deals and discounts
* EVolve Car Scheme
* Employee Assistance Plan
* Mental health first aiders
* ShareBuy
* MORE Choices flexible benefits
* Enhanced parental leave schemes
Job Purpose
To support United Utilities (UU) Water networks to deliver against its regulatory targets and customer promises for leakage control. To be accountable for proactive and reactive leakage detection activities within District Meter Areas (DMAs) and Upstream within District Meter Zones (DMZs).
This will involve the deployment and assessment of appropriate leakage detection methodologies, depending upon the technical requirements of the area being assessed.
Work in close liaison with the Network Maintenance Alliance (NMA) to ensure the timely and efficient repair and resolution of leakage issues as well as being accountable for proactive private leakage detection to resolution. Accountable for raising repairs through to the NMA as well as supporting the NMA through the repair process to ensure that they are undertaken in a safe, customer focused, timely and cost effective manner.
Accountabilities & Responsibilities
The role holders will be seen as the leakage champion, undertaking proactive and reactive leakage detection by undertaking specific activities identified through our leakage reports and analysis to meet the requirements of the network and our customers
The key responsibility that the role with be accountable for are proactive integrity leakage Key activities undertaken by the role holders will include:
* Use flow and pressure data to identify potential leakage areas and apply appropriate detection methods such as step testing, correlating and logger installation.
* Assist in incidents. both in-day and out of hours, raise repair work using Toughbook and support network interruption activities.
* Ensure all tasks are carried out in line with Health and Safety regulations, including confined space entry, dynamic risk assessments and PPE maintenance.
* Perform daily vehicle checks, boundary valve checks, chlorine/phosphate testing, hydrant monitoring and site setups as per NRSWA.
* Attend team briefs, complete relevant admin, update mobile devices and support the team with DMA analysis and void property checks
Technical Skills & Experience
* You will be educated to a good standard at preferably GCSE grade C or above, City and Guilds, or able to demonstrate technical skills
* Required to comply with all Health and Safety procedures
* Capable of operating all machinery, equipment and tools within a difficult working environment
* Team working and communication skills will be an integral requirement of the role
* Be able to demonstrate the competency to work as part of a high performance team whilst having a proven record of achieving goals, objectives and scorecard measures
* This role would be ideal for those people with significant leakage detection and operational experience of the water network
Qualifications
* You will be educated to a good standard at preferably GCSE grade C or above, City Guilds.
* There will also be a dedicated training programme for the role that will allow you to work effectively in their role whilst delivering against our targets
We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.
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