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Role Overview
You’ll be the face of your store, greeting customers, creating rapport, understanding their needs, and providing an exceptional end-to-end experience, from ordering to final mile delivery.
Team and Training
You’ll be part of a dynamic team that’s hungry for success. With our industry-leading training, you’ll become a Furniture Village expert, knowledgeable in beautiful furniture, world-class service, and how to overdeliver on KPIs.
Ideal Candidate
* Instinctively understands and embraces a customer-first mindset
* Is a natural communicator, attentive listener, and persuasive
* Shows initiative and energy, whether working independently or as part of a team
* Pays attention to detail, especially when ordering bespoke furniture
* Is punctual, professional, and friendly
* Uses critical thinking to solve problems confidently
About Our Business
Founded in Abingdon in 1989, Furniture Village now operates 55 stores across the UK, with more opening soon. We prioritize understanding our customers’ needs, lifestyle, and budget, helping them find the perfect furniture pieces.
We source from around the world—handmade mattresses from Yorkshire, bespoke marble-top tables from Italy, precision-engineered wardrobes from Germany—offering beautiful furniture and accessories for every room.
Our People
Our founder and CEO, Peter Harrison, says: “We employ nice people to sell nice furniture to nice customers.” Since 1989, our success has been driven by our team. We offer genuine progression, training, rewards, and fun. Over 20% of our team has received long service awards because they want to stay!
Our Recruitment
As a family business, we value inclusivity and are an equal opportunities employer. We welcome everyone. Ready for the next step in your career? Apply now and let’s talk. Together, we can achieve great things.
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