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Operations assistant

Washington (Tyne and Wear)
Permanent
MTrec Technical Careers
Operations assistant
Posted: 26 July
Offer description

MTrecs new career opportunity

Our client are specialists in their market sector, due to exciting business growth and expansion they are now looking to recruit an Operations Assistant on a permanent basis.

Candidates should have a strong background in operations, logistics, customer service and supply chain.

The job youll do

1. Operations Assistant will support day-to-day business operations across customer service, logistics, and vendor management.
2. This individual plays a key role in ensuring smooth coordination between internal teams, suppliers, and customers.
3. Ideal candidates are highly organised, responsive, and proactive in problem-solving.
4. Customer Service.
5. Respond to customer inquiries via email and phone.
6. Track and manage order status, delays, and issues.
7. Provide proactive updates and resolve complaints with professionalism.
8. Logistics & Fulfilment.
9. Assist in planning and booking domestic and international shipments.
10. Coordinate with freight forwarders, warehouses, and carriers.
11. Tr...

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