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Job overview
This is an exciting opportunity to join the Integrated Discharge Service (IDS) as IDS Matron/Service Manager on a full time basis (37.5hrs/week). This is a key leadership role within our dynamic and expanding service, offering the chance to make a significant impact on patient care and discharge processes across the Trust.
You will provide clinical and professional managerial leadership to the IDS, leading patient discharge daily and change management projects across the hospital. Working from our Transfer of Care Hub, you'll support our team of 5 IDS Operational Leads and wider service, ensuring quality, safety, and improved patient flow.
The IDS has experienced significant growth to meet increasing demands, and this senior role is central to our continued development and success. You'll be visible and accessible across the trust, acting as a role model while supporting patients, carers and staff. You'll ensure Trust policies are followed, implement robust governance systems, and communicate effectively with all levels of staff both internally and externally.
This role offers tremendous potential for an experienced leader to shape the future of discharge services within an innovative, collaborative team that is making a real difference to patient care and experience across the system.
Please see the additional information document for more details.
Main duties of the job
1. Line management and supervision for a team of 5 IDS Operational Leads
2. Escalation point for clinical and HR situations from the Operational Leads
3. Training, development, support for the Operational Leads
4. Assurance on behalf of IDS that discharge delays are appropriately and effectively managed across the Trust
5. Input into strategic decisions that influence IDS
6. Day-to-day operational alignment of the IDS teams and staff groups
7. Day-to-day operational implementation of strategic plans for the IDS
8. Complaint oversight and assurance on behalf of IDS
9. Ensuring that the IDS are closely linked with the other partners in the Transfer of Care Hub and benefits are being realised
10. Deputising for the Head of Integrated Discharge and the Associate Director for Integrated Discharge where required
11. Input into Discharge to Assess programme work that involves the IDS, and attendance where necessary at system working groups and meetings
12. Leading patient escalation meetings on behalf of the IDS and NBT
Please see the additional information document
Working for our organisation
Please see the additional information document.
NBT Cares. It’s a very simple statement; one which epitomises how everybody across our organisation goes the extra mile to ensure our patients get the best possible care.
NBT Cares is also an acronym, standing for caring, ambitious, respectful and supportive – our organisational values.
And our NBT Cares values are underpinned by our positive behaviours framework – a framework that provides clear guidance on how colleagues can work with one another in a constructive and supportive way.
Detailed job description and main responsibilities
Please see the attached job description and person specification for comprehensive details of the role requirements and responsibilities.
Person specification
Education & Qualifications
Essential criteria
13. Current NMC/HCPC/Social Work England Registration
14. Degree Level academic qualification or Equivalent in relevant field
Desirable criteria
15. Postgraduate clinical specialism and/or leadership/management qualification
Experience
Essential criteria
16. Minimum 5 years post-graduate experience
17. Over 2 years leading a clinical service/team
18. Evidence of collaborative working and network maintenance
19. Evidence of managing complex/difficult situations
Desirable criteria
20. Experience leading teams in an Integrated Discharge Service or similar structure
21. Experience leading change projects
Knowledge & Skills
Essential criteria
22. Have specialist knowledge of and ability to advise on the system approach to discharge management/processes
23. Good understanding of relevant legislation and statutory guidance
24. Ability to role model and lead collaboration across boundaries
25. Ability to assess, analyse and act on data to achieve change
The successful applicant(s) will normally commence at the minimum of the scale unless they have previous NHS service at the same band. Progression through the scale is by annual increments.
At North Bristol Trust (NBT), we know diverse and inclusive environments lead to happier and healthier teams and improved patient care and outcomes. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are currently underrepresented in NBT’s workforce at Band 8a and above. These include people from Black, Asian and minority ethnic backgrounds, disabled people and LGBTQIA+ people.
Please note that stringent pre-employment checks are undertaken on all successful applicants prior to commencement in post.
Employer certification / accreditation badges
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.