Customer Services Representative, Rugby Salary £28,000 plus performance bonus (OTE £31,000) Hours of work 37.5 flexible hours This role is a direct link with the product and the customer, you will be the main point of contact with customers, building ongoing relationships with customers as well as generating new sales in line with the business strategy. Responsible for Customer Account Administration and Sales Support, contact between the Customer and Internal Operations. Customer Services Act as the customer primary point of contact for Commercial and Logistic enquiries. Account Management - Monitor and optimise sales growth within your selected accounts, make outgoing sales calls to customers to secure sales opportunities. Follow up on quotations and projects whilst maintaining high levels of customer satisfaction. Quotation functions Timely preparation of quotations and contract bids in response to customer enquiries. Taking account of customer needs and internal policies and procedures. Follow-up of quotations to ensure business wins, or if not, to obtain details of the reason for failure to win. Sales Order functions Review incoming customer purchase orders to ensure requirements conform to quotation/contract Accurately enter customer purchase order as sales order into internal system. Acknowledge sales order, market feedback, competition position, and competition sales policy. Process...