About the role:
Are you obsessed with all things eCommerce and travel?
As an eC ommerce Trading Manager, you will own the day-to-day trading and management of our websites. You’ll be integral to delivering our commercial plan through the execution of the onsite strategy and delivering an exceptional customer experience at all stages of the journey.
As part of this, your responsibilities will include:
• Co-owning the trading calendar alongside the Content & eCommerce Manager
• Managing the merchandising of our websites from product to signposting, working with the Content & eCommerce manager to ensure the content created drives engagement and sales
• Leading initiatives to elevate the online shopping experience, with a focus on improving the CX, UX, search functionality, checkout, and optimisation
• Supporting the Content & eCommerce Manager with the build, execution, and optimisation of marketing tactics to generate incremental traffic
• Conducting regular site walks to ensure any bugs are highlighted and logged with our web development agency
Who are we looking for?
To be successful, you will have: • Previous experience in an Ecommerce Trading Manager role or similar
• Knowledge of both B2B and B2B trading
• Demonstrable experience in website management and ecommerce sales planning
• Demonstrable experience at improving ecommerce metrics such as CVR and AOV
• Strong knowledge and understanding of CX
• Experience with CMS/Ecommerce Platforms such as Umbraco or similar
• Excellent knowledge and understanding of Google Analytics 4
• Working knowledge of demand creation and optimisation of inbound traffic channels from Organic, Earned, Paid Media and CRM
• An understanding of HTML, CSS, JavaScript and other web technologies is a bonus
What can we offer you?
The cost-of-living crisis is putting pressure on us all. That's why we are now offering an enhanced discount rates to all Colleagues at Your Coop:
- 20% off Food shopping (usually 10% all year round rising to 20% on pay day events)
- Holidays for less with up to £500 off Travel
Other benefits:
• Up to 60% off Childcare fees
• Refer a Friend Scheme
• Paid time off for volunteering
• Colleague Support Fund
• GroceryAid Colleague Mental Health Support
• Ethical mobile and broadband deals
• Annual leave that grows with your career
• Full training and accredited development programmes
… and many more!
We look forward to hearing from you!