UK Management College, located in Newcastle, United Kingdom, is dedicated to providing quality education through distance learning to a diverse student population. Graduates are equipped with the skills needed to succeed in the workforce and make positive contributions to society. The college offers a vibrant campus culture and innovative learning environment.
Role Description
This is a full-time on-site role for a Front Desk Receptionist at UK Management College. The Front Desk Receptionist will be responsible for handling phone calls, performing receptionist duties, utilizing clerical skills, communicating effectively with individuals, and providing exceptional customer service to all visitors.
Qualifications
* Phone Etiquette and Communication skills
* Receptionist Duties and Clerical Skills
* Customer Service skills
* Excellent organizational and time management skills
* Strong attention to detail and accuracy
* Proficiency in Microsoft Office suite
* Previous experience in a similar role is preferred
Essential Requirements
* Proven administrative skills: highly organised, proactive, and able to meet deadlines in a fast-paced environment.
* Multitasking abilities: able to juggle various tasks, such as managing student queries, coordinating interviews, and maintaining records.
* Excellent communication skills: fluent in English, with the ability to deal confidently, tactfully, and sensitively with people from diverse backgrounds.
* Strong IT skills: proficient in Microsoft Office (Word, Excel, Outlook) and quick to learn new systems.
* Attention to detail: ability to process information accurately while working under pressure.
* Discretion and confidentiality when dealing with sensitive information.
* Team player: able to work independently and collaboratively with colleagues across different departments.
* Flexibility: open to adapting work practices to suit changing business needs
Benefits:
* Company pension
* On-site parking
* Private medical insurance
Schedule:
* Monday to Friday (5 days)
* 08:30am to 16:30pm
Job Types: Full-time, Permanent
Pay: £25,397.00 per year
Work Location: In person