Overview
Be involved in a varied role, working across bar, restaurant, conference and room service facilities. Greet our guests when they arrive with a friendly hello and your infectious smile. Create great customer service and a friendly, welcoming environment in order to promote guest loyalty. Gain knowledge of our menu offerings and food and alcohol standards. Receive on the job and distinct Food and beverage training.
Responsibilities
* As a Food and Beverage Assistant, take pride in your work with a willingness to learn; have a real passion for food and drink and excellent attention to detail to provide consistent standards.
* Provide exceptional guest service by chatting to guests, offering help and assistance, multi-tasking, solving guest enquiries with a smile and delivering excellent standards.
* Use initiative and maintain a customer service attitude.
* Multi-task and organise a variable workload with attention to detail.
* Help create a warmer welcome for guests.
About the role
We encourage you to bring your true self to work - we recruit for attitude and train for skill. We''ll provide great training and development opportunities, allowing you to flourish in a fun and fulfilling career. So, whatever your vibe, our family can never be too big; there''s a place here for you. We have one ask - bring your personality, ideas, and spark. We''re an innovative, thriving business and we want you to be part of our exciting journey.
Employment Details
You will receive a warm welcome into the Apex family on joining us as a Food and Beverage Assistant in Bath. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. We encourage you to bring your own unique personality to the role and being yourself whilst working as part of the Food and Beverage Team as we believe it is our personality, style and friendliness that makes Apex Hotels, Apex City of Bath Hotel joins our other nine city centre hotels in the UK. This four-star hotel in Bath is centrally located in the historic UNESCO world heritage city and will offer unique style, comfort and exceptional service.
Benefits
* 29 days holiday
* Training and development from day one
* Employee events and celebrations
* Inhouse company interactive employee communication APP
* Entry to our state-of-the-art gym and pools
* Healthy meals to enjoy while you're working
* Access to an external Employee Assistance Programme
* Financial Wellbeing App Wagestream, allowing you to get paid earlier than your normal monthly pay date
* £200 referral bonus when your friends or family join the team
* Contributions to a pension plan
* Following your first successful 3 months, you'll also receive …
* Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family
* Involvement in our employee recognition schemes
* Long service recognition
* Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
* 50% discount in our restaurants
* Cycle to Work Scheme
* Discounted room rates for employees, friends, and family
* Spa treatments and product discounts
* Life Assurance cover
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