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Customer Service & Sales Assistant, Dunstable
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Client:
TF Solutions
Location:
Dunstable, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
dcd71a67b14f
Job Views:
4
Posted:
02.07.2025
Expiry Date:
16.08.2025
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Job Description:
Have you previously worked in a Customer Service environment? Do you enjoy sales, delivering exceptional service, and want to work as part of a team yet have the opportunity to use your own initiative? Then we may have the perfect job for you as a Customer Service & Sales Assistant.
We are TF Solutions, the one-stop shop for all Air Conditioning, Refrigeration, and Heat Pump products. With substantial growth over the past decade, we’ve become one of the leading Air Conditioning, Refrigeration, and Heat Pump distributors in the UK. We’re also now part of the Travis Perkins Group, recognized as one of the UK’s top employers. You don't need to come from our sector or even know our products, as we will provide you with a great onboarding and induction.
What’s in it for you?
* A competitive salary and annual bonus
* 22 days holiday plus bank holidays plus the option to purchase additional holiday days
* Great discounts across the Travis Perkins Group businesses, including Toolstation
* A range of online discounts at leading retailers from theme parks to dining out
* Employee assistance programme and wellbeing support
* Family-friendly HR policies
What will I be doing?
No two days are the same in TF Solutions branch life. Once you have gained knowledge of our products, your responsibilities will include:
* Ensuring safety standards are upheld by adhering to all safety policies and procedures
* Delivering high standards of customer service, being helpful and friendly, and building strong relationships with customers
* Handling requests, providing product information, preparing quotes, and assisting customers with their purchases to improve sales
* Ensuring the safe and correct movement of products around the branch
What experience do you need?
This is a key customer-facing role. You need the ability to provide excellent customer service, upsell where appropriate, and we will teach you the rest. Are you:
* Highly adaptable, resilient, and tenacious with high energy and drive
* Thrives in a dynamic, fast-paced environment
* Friendly and outgoing, comfortable communicating face-to-face with customers and building relationships
Joining the Travis Perkins Group as a Customer Service & Sales Assistant offers a fantastic opportunity to excel and develop your career. You will be encouraged to enroll onto a TF Solutions development scheme, with support through a development plan aligned with our values.
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