Join to apply for the Customer Services Advisor role at Halfords.
Base pay range
* Age 21+ £12.41 per hour
* Under 21 £10.20 per hour
Love all things motoring and cycling? Great with customers? Your enthusiasm for cars and bikes, along with your customer service skills, will lead you to success in this role. Prior experience in fitting car parts or cycle repair is preferred but not essential, as training will be provided.
You will work on customers’ vehicles and bikes, delivering services like car parts fitting, technology fitting, cycle building, and servicing. We support your career development through extensive training, whether you aim to progress in retail or other areas within our group.
Benefits
* 25% off most products in Halfords stores and online
* Up to 50% discount on garage bills at Halfords Autocentre
* Discount on Halfords Breakdown Cover, with bike cover included
* At least 25% colleague discount at Tredz
* Life Assurance, Uniform, and other perks
* Financial and health benefits including Sharesave, Cycle2Work, Wagestream, and Health Cash Plan
To Be Successful In This Role You Will Need
* Experience in delivering excellent customer service, preferably in retail
* Proactive customer assistance and needs assessment
* Problem-solving skills
* Availability for rota work, including weekends
Ideal Additional Skills
* Knowledge of car parts fitting and cycle repair
* Experience with sales targets
We are growing rapidly in motoring services and electric mobility. Join us and be part of our success story! We welcome applications from all backgrounds and are committed to diversity and inclusion.
#J-18808-Ljbffr