Liaison & Diversion Support Time Recovery Worker – Buckinghamshire
We are looking for you to join our Hampshire Liaison and Diversion team. You will have a keen interest in Liaison and Diversion and a passion for supporting our service users as they make their way through police custody, court and up to prison.
We are a dynamic, people‑centred team who are looking for someone passionate about health outcomes for those moving through the criminal justice system. With a reputation for excellence, our service is committed to improving the health of our clients, identifying care pathways and reducing reoffending.
Our service has been recognised with a number of awards, including a Thames Valley/Hampshire Constabulary Police Commendation, Berkshire Healthcare ‘Team of the Year’ and runner‑up for the Howard League for Penal Reform ‘Liaison and Diversion Service of the Year’. We value our employees and put people first, having achieved an ‘Outstanding’ rating overall in our latest CQC inspection.
We operate across Thames Valley, but this post is predominately based in Buckinghamshire working for Berkshire Healthcare NHS Trust.
Responsibilities
* Support people within court and custody settings who are typically hard to engage, talk to families and friends to gain a holistic understanding of the client’s circumstances and facilitate their access to support services.
* Provide individualised support with practical problems or difficulties that may be affecting their health and wellbeing.
* Advocate for service users, promote their rights and responsibilities, build rapport, and maintain appropriate and transparent boundaries.
* Provide help and advice that includes housing, social isolation and exclusion, education, debt management and employment problems.
* Provide the court with written and verbal information pertaining to the individual in a timely fashion to inform disposal.
* Work closely and build links with all referring agencies within the custody suite, court and probation, acting as a single point of contact for health.
* Work autonomously, organised and manage own time according to delegated workload.
Qualifications
* NVQ Level 3 in Health & Social Care or equivalent, or relevant training to diploma level.
* Warm personality, good communication and people skills.
* Driving licence holder with access to your own vehicle prepared to travel to multiple sites across Thames Valley as required.
For further information about the role, please see the attached job description and person specification. We strongly encourage you to review how you meet the criteria in the person specification and write about this point‑by‑point in your supporting statement for the best chance of being shortlisted.
Our Values
* Caring for and about you is our top priority.
* Committed to providing good quality, safe services.
* Working together with you to develop innovative solutions.
Benefits
* Flexible working options to support work‑life balance.
* 27 days’ annual leave rising with service + opportunity to buy and sell.
* Generous NHS pension scheme.
* Excellent learning and career development opportunities.
* ‘Cycle to Work’ and car leasing scheme including electric vehicles.
* Access to a range of wellbeing tools and services.
* Discounts at hundreds of popular retailers and restaurants.
* Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality.
* Generous maternity, paternity, adoption and special leave.
* Free parking across Trust sites.
Equality and Inclusion
We’re committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.
Contact
Please don't hesitate to call our Lived Experience and Service User Engagement Lead, Lucy Bashir, on 0300 365 5555 (TV) or email Lucy.Bashir@berkshire.nhs.uk, who’ll be delighted to help.
We welcome a conversation about flexibility and any other questions you may have. If we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.
This advert closes on Monday 8 Dec 2025.
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