Learning & Development Officer
London Bridge
£31,000 - £36,700
Join as a Learning & Development Officer
Learning is key to delivering great services to our customers. As our Learning & Development Officer, youll work closely with managers and teams to identify skills gaps, design practical learning solutions, and deliver engaging programmes that make a real impact.
This is a hands-on role where youll design and deliver learning, manage external training providers, and use data to ensure our investment in development improves performance, engagement, and customer outcomes.
The key things about the role
* Be the main L&D contact for managers, helping them identify learning needs and practical development solutions.
* Design and deliver engaging workshops, blended learning programmes, coaching and e-learning.
* Support induction and ongoing professional development across the organisation.
* Commission and manage external training providers, ensuring quality and value for money.
* Monitor training budgets, maintain accurate records, and produce clear reports on activity and outcomes.
* Evaluate the effectiveness of learning and continuously improve our offer in line with priorities and values.
What Youll Bring
* Experience designing, delivering and evaluating a range of learning solutions, including workshops, coaching and digital learning.
* Strong ability to build relationships and influence managers to embed learning into everyday practice.
* Experience managing suppliers, monitoring budgets and ensuring high-quality delivery.
* Excellent organisational skills with the ability to manage multiple projects and maintain accurate records.
* Clear and confident communication skills, both written and verbal.
Why Join Us
* Great social purpose and mission
* Excellent pension scheme
* Generous holiday allowance
* Life assurance
* Award-winning flexible benefits platform
* Support for learning and career development
* 35-hour working week (95)
* Current working arrangements require you to be in the office 2 days a week.
Make a Difference
A purpose-driven housing provider, managing over 50,000 homes and delivering safe, high-quality services to communities across the country. Join us and build a career where your skills matter, your ideas are heard, and you can help shape thriving, inclusive communities for the future. Youll play a key role in driving innovative solutions, improving efficiency, and supporting our strategic growth, while being part of a team where your work makes a real difference and your career can flourish.
Were Inclusive, Diversity, inclusion and accessibility
Equity, diversity and inclusion are central to life. Were committed to creating a truly inclusive workplace where everyone feels respected, valued and able to be themselves. Our aim is to have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision-making, service delivery, and the way we shape our organisation. By fostering an environment where all voices are heard and valued, we can better understand the needs of our communities and deliver services that are fair, accessible and impactful.
As a Disability Confident Employer, were happy to provide reasonable adjustments throughout the recruitment process and in the workplace.
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