Company description: At Outokumpu, we proudly stand as both an industry and global leader in driving a force for sustainability! As pioneers in sustainable stainless steel production, we're on a mission to create a world that lasts forever. With about 9,500 passionate employees and a presence in over 30 countries, Outokumpu stands as a trusted partner in stainless steel supply, esteemed by a rich list of leading brands such as Fiskars, Miele, Shell, Zwillinger and many more. About the Role: Something that your mission with us will encompass: ?? Be the go-to person for handling customer enquiries and orders, ensuring everything runs smoothly from start to finish. ?? Build strong relationships with our customers through effective communication and account management. ??? Tackle customer complaints with a positive attitude, resolving issues quickly and professionally. ?? Support our field sales and key account managers whenever they need a helping hand. ?? Work closely with our production units to make sure customer needs are met on time and as planned. ?? Dive deep into our products and customer base to share insights and support new product development. ?? Keep everyone in the loop with the latest market information. ??? Keep our CRM system up-to-date with accurate customer information. About You: Something that will help you excel in this role: ?? You have GCSE Maths & English. ??? You're a great communicator, both in writing and speaking. ?? You enjoy working as part of a team and can connect with people at all levels. ? You're a pro at prioritizing tasks and managing your time effectively. Why You'll Love Working With Us: ?? Collaborative Work Environment: Outokumpu fosters a culture of teamwork and collaboration, encouraging employees to work together to achieve common goals. ?? Commitment to Sustainability: Being part of a company that is dedicated to sustainable practices and innovation in the stainless steel industry can be both rewarding and inspiring.