IT Support Engineer
Location: Staines - Office Based
Salary: £25,000 - £30,000
Deerfoot Recruitment is assisting a dynamic and forward-thinking organisation in the creative technology sector to recruit an IT Coordinator for their growing operations team. This permanent role offers the opportunity to work in a fast-paced, collaborative environment.
As the IT Coordinator, you will play a vital role in managing IT hardware, software licences, procurement, and support processes. Acting as the first point of contact for all IT-related queries, you will provide technical support both in person and remotely, ensuring colleagues have the tools they need to succeed. You will also oversee the IT Helpdesk system, coordinate equipment distribution across global offices, and help manage supplier invoicing and asset records.
Key Responsibilities:
Provide day-to-day support via phone, email, and face-to-face interactions
Maintain accurate IT asset and software licence records
Build, configure, and troubleshoot laptops, mobile devices, and peripherals
Monitor and resolve tickets in the IT Helpdesk system in line with SLAs
Liaise with suppliers and manage IT procurement requests
Support the finance team with invoice processing and approvals
Contribute to IT knowledgebase documentation
Desired Skills & Experience:
Strong knowledge of IT hardware (Windows/Mac), mobile devices, and peripheral equipment
Experience in asset and licence management
Good understanding of Microsoft 365 and Entra (desirable)
Excellent communication and customer service skills
Detail-oriented with the ability to manage multiple priorities
Passion for technology and a willingness to learn
This is a fantastic opportunity for someone who enjoys problem-solving, values structure and organisation, and is keen to work in a creative, people-first business.
Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate £1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
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