Description Job Title: Revenue Assistant Salary: £29,253– £32,736 per annum Grade: C Contract Type: Permanent Working Hours: 37 hours per week About the Department The Council Tax Team is responsible for administering and managing the local taxation system that helps fund essential public services. Their work ensures that households are billed accurately, payments are collected efficiently, and residents receive the support or exemptions they’re entitled to. About the Role As a Revenue Assistant, you will be responsible for: The Administration of Council Tax to ensure correct liabilities for billing purposes Adhering to Legislation of Council Tax to apply exemptions and/or discounts to accounts, where applicable Processing of work items received via our online services and our main document management system Communicating with residents to address queries and update customer accounts This role offers the chance to make a real difference by delivering services to the residents of Thurrock. What We’re Looking For We’re looking for someone who has: In depth knowledge of Council Tax and Business Rates Legislation and how it is applied. In depth knowledge of all discounts, exemptions, and discretionary powers that local authorities have Excellent written & verbal skills Ability to motivate and develop others enabling all to achieve their potential and provide a quality service. A strong commitment to improving service delivery to meet the needs of the client and service users. DBS Check: Yes - Basic Level Benefits of Working with Us At Thurrock Council, we value our employees and offer a comprehensive benefits package, including: Generous annual leave entitlement Local Government Pension Scheme Flexible and hybrid working opportunities (where applicable) Ongoing training and professional development Employee assistance programme and wellbeing support Staff discounts and local offers A supportive and inclusive working environment Important Dates Closing Date (Redeployment Only): 2nd April 2026 Closing Date (Internal & External): 19th April 2026 Interview Date: TBC Additional Information If you have any questions about the role or interview process, please contact: Gemma Leeming - Revenues Team Manager gleeming@thurrock.gov.uk | 01375 652122 To view the Job Profile and Person Specification, please follow the link below: Download Job Profile (PDF Document)