Customer Service Superstars Wanted!
Are you a people person? Do you thrive in a fast-paced environment? Are you looking for an opportunity to showcase your exceptional customer service skills? If so, we have the perfect position for you!
We are currently seeking 6 Customer Service Representatives to join our client's dynamic team in Cumbernauld. As a key member of their customer service department, you will have the chance to make a positive impact on our client's customers. This is a temporary role, with a contract length of 6 months, providing you with an opportunity to gain valuable experience in a reputable organisation.
Why Join Us?
* Competitive hourly rate, starting from £11.75
* Part time - 20 hours - 3 evenings + 1 weekend shift - the weekend shift will be an 8-hour shift.
* All hours between 7am - 11pm flexible.
* A vibrant and enthusiastic team culture that celebrates achievements
Responsibilities:
1. Handle incoming customer inquiries via phone, email, and chat in a professional and friendly manner.
2. Provide accurate and timely information to customers regarding products, services, and order status.
3. Assist customers with troubleshooting issues and provide solutions to their problems.
4. Manage customer accounts, process orders, and update customer information in the system.
5. Collaborate with other team members and departments to ensure customer ...