We are looking for a Training Manager with experience of working on Salesforce to join a Digital Transformation team, you will work with the business SMEs to define, support and deliver end user training.
This is a great role working for a high profile company where you can really add value. This will be an initial 6 month contract with 2 days hybrid each week in the office.
What you will do:
* Work closely with business SMEs to define, develop, deliver, and implement a training curriculum in line with the operational business needs with a focus on logical E2E business processes.
* Update previously created training material so that it remains current and valid.
* Join multiple project teams to represent the training requirement aspect of each programme
* Attend and facilitate change impact assessment workshops to understand BAU impact
* Utilise the technical training provided by the service providers and design and deliver bespoke training solutions to support the business with transformational change. This could include quick reference guides, self-learning guides, videos, and workshops.
* Work with Business Process Owners to evaluate and assess impact of change post go-live to ensure the training has met its objectives
What we are looking for:
* Experience of successfully working within a complex ecosystem and have experience of working with Salesfoce
* Strong training design skills and experience building a range of self-serve materials with the supplier
* Expert training delivery skills and experience
* Exceptional organisational and coordination skills
Nice to have:
* Experience in the telecom sector.
* Prior experience of working on a large transformation programme.
Project People is acting as an Employment Business in relation to this vacancy.
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