Job details
Welcome with Warmth: Join Our Bighearted Team as a Hospitality Host at Hallmark Luxury Care Homes and Create Memorable Moments!
Be the Heart of Hospitality – Join Us as a Host/Hostess at Midford Manor!
Location: Midford Manor
Type: Full or Part Time
Salary: £12.70 per hour
At Hallmark Luxury Care Homes, we believe that every moment matters. Since 1997, our family-run homes have been places of comfort, connection, and celebration. Now, we’re looking for a warm, welcoming, and proactive Hospitality Host/Hostess to help us create joyful experiences for our residents at Midford Manor.
Your Role: Creating Moments That Matter
As a Hospitality Host, you’ll be at the heart of our home – ensuring our residents and visitors feel truly cared for from the moment they walk through the door. Your day will be filled with meaningful interactions and varied responsibilities, including:
1. Keeping our Café/Bistro clean, tidy, and well-stocked, ready to welcome guests.
2. Maintaining the coffee machine so every cup is served with care.
3. Greeting residents, families, and visitors with warmth and offering refreshments.
4. Supporting residents to maintain independence – encouraging them to pour their own drinks and engage in daily routines.
5. Assisting with room service, communal refreshments, and special functions.
6. Collaborating with the Lifestyle and Kitchen teams to ensure smooth service and memorable events.
7. Helping with telephone calls, messages, and reception duties when needed.
8. Ensuring dining areas are beautifully presented, clean, and stocked – and inviting residents to help if they wish.
9. Upholding hospitality standards, food safety policies, and contributing ideas to enhance the dining experience.
About You
You don’t need formal qualifications – just a genuine passion for people and a warm, approachable nature. If you have experience in hospitality or customer service, that’s a bonus! We’ll support your growth with tailored training to help you feel confident and capable in your role.
Reap the Rewards:
Your dedication and hard work will be celebrated with a competitive salary, outstanding training and development opportunities, and a supportive work environment. But that's not all! Here's what else you can expect:
10. Valued as our Greatest Asset: Be part of a values-driven company that puts people first.
11. Skyrocket Your Career: Avail yourself of industry-leading training and development, propelling your career to new heights.
12. Wellness Matters: Enjoy excellent benefits, including a pension, life assurance, and optional healthcare.
13. Exclusive Perks: Embrace our rewards and discount scheme – Hallmark Rewards.
14. Balance is Key: Experience a fulfilling work-life balance, nurturing your well-being.
If you’re ready to bring warmth, joy, and a touch of sparkle to our residents’ lives, we’d love to hear from you. Join us at Hallmark Luxury Care Homes and help us turn everyday moments into lasting memories.
Apply today – your next chapter starts here.