Job overview
We are seeking a motivated person to join our ward teams in this exciting role as Care Coordinator, crucial to supporting the processes we have in place to deliver efficient and timely care.
You will be contributing to our commitment to providing the best possible patient experience to ensure good patient outcomes.
We are seeking a candidate with a can-do attitude, to join our teams trust-wide, within Wirral, Chester and East Cheshire based inpatient areas.
If this sounds like the role for you, we will be happy to receive your application.
Good Luck!
Main duties of the job
The Care Coordinator within an acute care ward will be responsible for coordinating aspects of patient care including liaison with other agencies both internal and external to CWP.
The post holder will be the central coordination point forward based multi-disciplinary activity, organising and supporting with ongoing regular meetings to facilitate progress to recovery and discharge with relevant CWP team members, relatives and carers and other external agencies.
Working for our organisation
Cheshire and Wirral Partnership (CWP) provides health and care services for a population of over one million people, including mental health, learning disability, community physical health and all-age disability care, as well as the provision of three GP surgeries in Cheshire.
We employ around 4,500 staff across 73 sites and have services across Wirral and Cheshire, as well as Trafford, Warrington, Bolton, Halton and Liverpool. We also provide specialist services for the North West as a whole.
Our aim is to help improve the lives of everyone in our communities, adopting a compassionate, person-centred approach to everything we do. We are rated as Outstanding for Caring by the Care Quality Commission, with a Good rating overall.
As a Disability Confident Employer, Rainbow Badge Scheme member, Veteran Aware organisation and proud holder of the Armed Forces Covenant Employer Recognition Scheme Gold Award, CWP is committed to making our recruitment practices as inclusive as possible and developing a culture that values differences, and welcome applications from people who have direct experience of accessing our services.
We also offer up to three weeks’ induction, with our Prepare to Care programme for all new starters. This aims to give you all the knowledge and guidance to help you hit the ground running with CWP.
Whether you are just starting out in your career or looking to use your existing skills and experience in a new role, you’ll find something to suit you at CWP.
Detailed job description and main responsibilities
Please download a copy of the job description (see ‘documents to download’ section below) for full details of the main responsibilities for this role.
At CWP, our recruitment selection processes are based on both competence (see person specification for details) and values.
CWP recruits people that can demonstrate the Trust’s Values in their everyday life and we use a values-based approach in our interviews, which explores not only what you do but how and why you do it.
Before applying, we encourage you to review the Trust’s Values and think about how these align with your own personal values. The supporting information section in your application should reflect your understanding of the Trust’s Values and associated behaviours and you should provide examples from your work experience and/or personal life which demonstrate these values through your behaviours.
An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website. If you need any further guidance to help you complete your application, contact our recruitment team via email at: cwp.recruitment@nhs.net or by calling 01244 393100.
If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the ‘essential’ criteria described in the person specification for an available position, please answer ‘YES’ to the question: ‘Do you wish to be considered under the Guaranteed Interview Scheme?’
Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.
The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.
Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies.
New entrants to the NHS will commence on the minimum of the scale stated above.
Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.
Good luck with your application. We hope to welcome you to Team CWP very soon!
Person specification
Qualifications
Essential criteria
* Good general education
* Able to demonstrate a good command of English language, verbal and written.
* Knowledge of Office Administration/Custo mer service acquired through training or experience to NVQ level 3 or equivalent
Knowledge and Expertise
Essential criteria
* Knowledge of Health and Social Care administration and processes.
* Knowledge of Microsoft office applications, internet and email
Desirable criteria
* Knowledge/familiarity with medical terminology
Experience
Essential criteria
* Able to work well in a team.
* Experience of working in an Office Environment.
* Experience/knowledge of issues of working with confidential information
* Experience of working with healthcare professionals/previous experience in the NHS.
Desirable criteria
* Working in a busy and demanding environment.