Leading a high-performing team, you will take ownership of the restaurant's day-to-day operations and help drive performance to meet and exceed targets.
About the Role:
* Support your team in achieving their goals and aspirations.
* Take charge of the restaurant's operations, ensuring smooth service delivery and exceptional customer experience.
* Help build a dream team by training, coaching, and motivating your crew to meet and exceed standards.
* Own your Key Performance Indicators (KPIs), supporting the team to deliver results that meet expectations.
Key Responsibilities:
* Lead by example, demonstrating leadership skills and supporting your team in achieving their best.
* Develop and implement strategies to improve operational efficiency, customer satisfaction, and employee engagement.
* Manage and maintain accurate records, including rosters, stock levels, and other administrative tasks.
* Provide excellent customer service, ensuring every guest feels valued and leaves with a positive experience.
What We're Looking For:
* A natural leader with excellent communication and interpersonal skills.
* Able to motivate and inspire teams to achieve their best.
* Strong organizational and time management skills, with attention to detail and accuracy.
* Able to work effectively under pressure, prioritizing tasks and managing competing demands.
Benefits:
* A competitive salary package.
* Quarterly bonus scheme.
* Extra holiday entitlement.
* Life assurance.
* Free chicken and chips on every shift.
* Staff discount.
* Gym discounts.
* High street perks and cashback.
* Pension scheme.
About Us:
We welcome applications from individuals who are passionate about delivering exceptional customer experiences and leading high-performing teams. As an employer, we offer a range of benefits and opportunities for growth and development.