Customer Service Advisor
Permanent / Full time
£26K per annum
Are you passionate about delivering exceptional customer service and making a real impact on people's financial well-being? Join a forward-thinking financial services provider that's transforming into a mobile-first organisation, placing customers at the heart of everything they do.
My Glasgow based client sis looking for a senior customer service advisor to support their customers across the full life cycle of their financial products, loans.
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What You'll Do
* Provide expert support to customers across multiple channels.
* Deliver outstanding service while ensuring fair outcomes for all.
* Influence team performance and contribute to operational excellence.
* Support vulnerable members in line with policy and best practice.
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What You'll Bring
* Experience in customer service ideally within a financial or regulated industry
* Strong communication, administrative, and decision-making skills.
* Be tech savvy
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age