Salary: £50,000 - 60,000 per year Requirements: Proven experience managing IT operations and leading a technical team. Strong knowledge of the Microsoft 365 platform, including Exchange, SharePoint, OneDrive, and Office. Technical expertise in networks, servers, and operating systems. Experience supporting Windows environments, SQL Server, and Active Directory. Demonstrated experience in IT infrastructure planning, development, and optimisation. Solid understanding of enterprise backup, replication, business continuity, and disaster recovery solutions. Strong project management skills and a sound understanding of Helpdesk operations and customer service principles. Responsibilities: Oversee the day-to-day operations of our company’s IT infrastructure. Lead and develop the IT team, including performance management and training. Provide technical support and troubleshoot system and network issues. Implement IT, AI, and innovation strategies to enhance business performance. Manage, maintain, and optimise both on-site and cloud-based infrastructure. Participate in internal and external IT audits to ensure compliance. Develop, document, and continuously improve IT processes and procedures. Identify, assess, and manage operational and security risks. Manage IT vendors, contracts, and software licences effectively. Prepare and present monthly management and performance reports. Technologies: AI Active Directory Cloud Support Microsoft 365 Network SQL Security SharePoint Windows Office 365 More: We are pleased to be working with a client seeking an IT Operations Manager based in Northampton for a full-time permanent position. The salary for this role ranges from £50,000 to £60,000 per annum. The work hours are from 9:00 am to 5:00 pm, Monday to Friday, and we offer 25 days of holiday, free onsite parking, a profit share scheme, private medical insurance, and company events. We are an independent recruitment specialist based in Bedfordshire and we work on behalf of companies across Bedford, Milton Keynes, and surrounding areas to meet their recruitment needs. We place candidates in permanent, temporary, and contract roles across various industry sectors. Thank you for your interest in the IT Operations Manager role. One of our qualified Recruitment Specialists will review your application. Due to the high volume of applications, we regret that we are unable to respond to all candidates directly. If you do not hear from us within seven days, unfortunately, you have been unsuccessful on this occasion. last updated 6 week of 2026