About the Role
Vida Healthcarehas a fantastic opportunity for a medical secretary to join their team on a permanent contract for 30/35 hours per week, part-time/job share hours considered. Due to the practice's commitment to continuous improvement, it is likely that the post will evolve over time.
This is an essential front-line role at the practice, providing an efficient, comprehensive secretarial and administrative support service to the practice management team.
The main responsibilities of the role include:
1. Providing a full secretarial service including efficient audio-typing, copy-typing and word processing, for all GPs and health professionals, as required. This includes the typing of letters, reports, patient referrals, meeting minutes, memorandums, etc., in an accurate and quality manner;
2. Handling patient and practice queries, regarding hospital appointments and treatments, confidentially;
3. Ensuring that any requests for information from medical records are appropriately dealt with, according to practice policy, and that all subsequent charges are invoiced appropriately;
4. Arranging meetings (to include the booking of rooms) as required;
5. Designing template letters and forms for use throughout the practice, as required;
6. Maintaining the computer-based clinic system, in an accurate and secure manner;
7. Assisting with the gathering of statistics and information, when required;
8. Performing any reasonable administrative tasks, as requested by the practice manager.
Due to the practice's commitment to continuous improvement, it is likely that the post will evolve over time. About the Candidate If you are an experienced medical secretary looking for a new and exciting challenge, then we would love to hear from you. You will have the following skills and experience:
9. Strong audio- and touch-typing skills;
10. Administrative experience and good organisation skills;
11. Sound knowledge of medical terminology;
12. Proficiency in the MS Office package, as well as excellent general IT skills and experience of working with a clinical system;
13. Experience in read-coding and work-flowing clinical documentation;
14. Ability to 'think on your feet';
15. Excellent communication skills and a friendly approach;
16. Understanding of the need to maintain confidentiality and data security, at all times;
17. Ability to multi-task and to work accurately under pressure;
18. Ability to work as part of a team, as well as being comfortable working independently.
About Us Vida Healthcare is one of Norfolk's largest and most successful general practices, working with colleagues in the NHS to provide the best possible patient care. Our practice has experienced impressive growth over recent years, by creating a work environment that encourages talented individuals to thrive and make a difference.
Disclosure and Barring Service Check
Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.