My client, specialising in technical support for the automotive Industry, are experiencing rapid growth, and due to this, are looking for a Senior Remote technician, to join their team on a permanent basis. This is a great opportunity to become part of a forward thinking company, with huge potential for career growth.
Job Function
* Act as a primary point of contact to customers and fellow technicians.
* Adequately explain technical diagnoses and needed repairs to customers and employees on a consistent basis.
* Triage customer jobs and calls to ensure a timely response and resolution of queries.
* Performing all necessary diagnostic Scans
* Quickly learn how to evaluate information and data and provide comprehensive interpretation of technical information
* Drive customer service by assuring timely positive feedback
Requirements
* Two years of car dealership experience OR experience in an aftermarket repair facility as an automotive technician
* Experience working on ADAS systems is an advantage
* Proficient in identification of faults on vehicles, module corrections, error messages etc
* OEM scan tool and/or aftermarket scan tool experience and knowledge.
* Experience of performing necessary diagnostic tests and have experience of working on ADAS systems, mobile OR in a workshop.
* Strong Automotive mechanical and electrical diagnosis, problem solving and repair experience
* Strong computer skills and understanding of Microsoft Office and web application software
Great benefits package
Salary £35k plus (OTE 7.5k Bonus per annum)