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Customer Service Coordinator, Warrington
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Client:
PE Global
Location:
Warrington, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
3a41e9e32fc5
Job Views:
16
Posted:
18.06.2025
Expiry Date:
02.08.2025
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Job Description:
PE Global is recruiting a customer service coordinator for our multinational mining and construction client based in Birchwood. The role is hybrid and an initial 6-month contract.
Responsibilities:
* Logging incoming customer enquiries and responding in a timely manner.
* Using multiple reports for identifying potential problems.
* Interpreting the voice of the customer.
* General administration duties within customer ops team.
* Regular contact points with the customer, both on the phone and through Teams.
* Providing updates to customers on their accounts via presentations.
Requirements:
* Strong administrative skills with a common-sense approach.
* Experience within customer operations.
* Confident communicator able to build strong working relationships.
* Meticulous attention to detail.
* Strong team player with the ability to work autonomously.
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