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Rail replacement coordinator - east midlands

Castle Donington
Transport UK London Bus
Coordinator
€40,000 - €60,000 a year
Posted: 23 June
Offer description

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Client:

Transport UK London Bus


Location:

Castle Donington, United Kingdom


Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

99123040309b


Job Views:

33


Posted:

22.06.2025


Expiry Date:

06.08.2025

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Job Description:


Description

The core role will be working as a Rail Replacement Coordinator across the East Midlands network. During times of disruption and pre-planned work, you will also assist our special events teams.


Key Responsibilities

We expect you to be customer-focused to provide a fantastic experience for travelers. Even during disruptions, you must keep customers informed throughout their journey.

Some duties may be safety-critical, requiring a medical. You will be trained to manage different situations during disruptions, including ensuring buses and trains run on time, making announcements, performing safety duties, and assisting with customer service and revenue. Classroom and depot-based training will equip you with the necessary knowledge and skills to ensure smooth and safe services.



Skills, Knowledge and Expertise

* Great attention to detail
* A systematic approach to work
* Flexibility and availability at short notice

Our services operate seven days a week, with varied hours including early mornings and late nights. Flexibility is required due to operational needs.

Additional benefits include:

* Ultimate flexibility—choose when and where you work
* Full training on all role components, with safety-critical tests to pass
* Travel opportunities across the region or country
* Competitive salary: £14.06 per hour
* Access to employee assistance programs

Transport UK London Bus operates bus services across London for TFL, plus rail replacement and event services nationwide. We operate about 11% of London's iconic red bus network, with around 950 vehicles and 2,900 employees across six depots. We serve over 150 million passengers annually on TfL’s contracted bus network.

Transport UK London Bus is committed to diversity, inclusion, and equity. We support a zero-tolerance policy on discrimination and harassment. We encourage qualified applicants from under-represented groups to apply. Diversity, Inclusion, and Equality Policy available upon request.

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