💼 Payroll Support Specialist
📍 Sheffield | 🕒 Full-time, Permanent | 🌐 Hybrid (3 days in the office, 2 days WFH)
We're on a mission to support schools and teachers with innovative, reliable solutions – and we’re looking for a skilled Payroll Support Specialist to join our Customer Operations team in Sheffield.
If you're a payroll pro who thrives on solving problems, delivering exceptional customer service, and wants to make an impact in education – this could be the role for you.
🌟 What You’ll Be Doing
As part of our dynamic payroll support team, you’ll:
✅ Respond to payroll queries across multiple channels with professionalism and accuracy
✅ Handle complex queries related to tax, pensions, NI, statutory leave, and deductions
✅ Support year-end processes (P60s, P11Ds), and validate Year-To-Date data
✅ Be a go-to technical expert on payroll and statutory requirements in the education sector
✅ Collaborate with internal teams and external partners to deliver seamless support
✅ Coach colleagues and contribute to continuous improvement in service delivery
✅ Drive excellence in customer experience, aligned with KPIs and payroll compliance
🎯 What You’ll Need to Succeed:
* 3+ years’ payroll experience (education sector a bonus!)
* Preferably a professional payroll qualification (CIPP or equivalent)
* Solid understanding of statutory deductions and payroll legislation
* Confident communicator and natural problem-solver
* Skilled in handling software systems and data validation
* Calm under pressure, helpful, and ready to go the extra mile
* GCSEs A*-C in Maths and English + A-levels preferred
🎁 What You’ll Get in Return:
* 💰 25 days annual leave (rising to 30!)
* 💼 5% pension after probation
* 🏢 Modern, central Sheffield office with hybrid flexibility
* 🚲 Cycle to Work Scheme
* 🧘♀️ Employee Assistance Programme (EAP)
* 🕶️ Free eye care + Life Assurance
* 🎉 Monthly Tes Socials
* 🅿️ Discounted city centre parking
* 🌟 Access to a full suite of lifestyle and wellbeing perks via My Benefits World
🚀 Why Tes?
At Tes, we don’t just serve the education sector, we champion it. Our team is united by a shared purpose and empowered by cutting-edge tools and a supportive culture.
Ready to support the people who support our schools?
Apply now and help us power the future of education.