Head of Delivery – B2C eCommerce – London
Base salary: £130-140K + highly competitive bonus.
Are you ready to lead one of the most ambitious digital transformations in a global B2C environment? This is a rare opportunity to take full ownership of a large-scale ecommerce delivery programme, shaping the future of a global B2C platform.
The Opportunity
We're looking for a strategic and hands‑on Delivery Director to oversee the end‑to‑end delivery of a next‑generation ecommerce website for a major international brand. This is not just a leadership role – it’s a chance to define and execute a digital vision that impacts millions of customers worldwide.
What You’ll Do
* Lead at Scale: Drive delivery across 20+ agile squads, managing an ecosystem of 400–500 professionals including contractors, consultancies, and permanent staff.
* Own the Transformation: Deliver a cutting‑edge B2C ecommerce platform, ensuring seamless integration, scalability, and exceptional customer experience.
* Shape Strategy & Execution: Define delivery approaches, optimise processes, and embed agile principles across a multi‑vendor environment.
* Influence at Board Level: Partner with senior stakeholders to align technology delivery with commercial objectives.
What We’re Looking For
* Proven experience leading enterprise‑scale digital delivery – specifically ecommerce B2C platforms.
* Track record of managing large, multi‑disciplinary teams and complex vendor landscapes.
* Strong agile leadership (SAFe or similar), with the ability to balance strategic vision and operational execution.
* Exceptional stakeholder management and communication skills.
Why This Role?
* Impact: Your work will redefine the digital customer journey for millions globally.
* Scale & Complexity: Operate at the intersection of technology, commerce, and customer experience.
* Reward: Competitive package, bonus, and benefits reflecting the seniority and scope of the role.
* Flexibility: Hybrid working model with a collaborative culture.
Seniority Level
Director
Employment Type
Full‑time
Job Function
Information Technology, Product Management, and Project Management
Industries
Technology, Information and Internet, Information and Media, Airlines and Aviation
Location
London, England, United Kingdom
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