IT Administrator - Luxury Hospitality Full-time The Opportunity An opportunity has arisen for an IT Administrator to join a luxury hospitality estate. This is a hands-on role supporting day-to-day IT operations across a multi-site environment including hotel, spa, and guest-facing services. You will play a key role in ensuring the reliability and performance of IT systems across the estate, supporting both staff and guest technology in a fast-paced, service-driven environment. Key Responsibilities Provide first-line IT support across the business including hardware, software, Wi-Fi, POS systems and office applications Log, prioritise and resolve IT support tickets within agreed SLAs Support onboarding and offboarding processes including user accounts and equipment setup Maintain accurate records of IT assets, software licences and equipment Assist with hardware maintenance including laptops, desktops, printers and network devices Support network stability including Wi-Fi and internal systems Troubleshoot guest-facing technology issues Assist with system updates, patching and routine maintenance Support IT projects, upgrades and new system implementations Ensure adherence to cybersecurity and data protection protocols About You Previous experience in an IT support or IT Administrator role Experience within a hotel, resort or hospitality environment is essential Strong understanding of end-user support, Wi-Fi troubleshooting and POS systems Confident supporting non-technical users across multiple departments Hands-on, proactive and comfortable working in a fast-paced environment Flexible to work occasional weekends where required Full UK driving license Please feel free to apply if you meet the criteria.