As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
WHAT'S THE ROLE?
As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
WHO IS HILTI?
Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating products and solutions that are Making Construction Better. Hilti boasts a passionate and inclusive global team of 34,000 employees across more than 120 countries, exploring possibilities, leveraging potential, owning personal development, and growing lasting careers. Hilti Great Britain has been recognized as a top employer for nearly two decades and is ranked in the top 20 UK’s Best Workplaces by the Great Place to Work institute.
WHAT DOES THE ROLE INVOLVE?
In your role as an Account Manager, no day will be the same, but your activities will include:
1. Visiting sites and customers in the field, asking open questions to understand their needs, and turning this into tailored solutions.
2. Demonstrating innovative products and state-of-the-art software to customers on-site.
3. Further developing ‘focus’ customers by building relationships and uncovering new business leads.
4. Managing your sales area operationally, organizationally, and strategically, utilizing the top-in-class CRM system, Salesforce.
WHAT DO WE OFFER?
At Hilti, we foster a passionate and inclusive global team and a caring, performance-driven culture. You will be part of something special—a place to grow, supported by colleagues, with recognition and rewards for your results.
* Extensive onboarding & training, plus companywide events in Manchester.
* Incentives for top performers, including trips to places like New York City, Milan, and Miami.
* Minimum 10% salary increase after two consecutive years of high performance through our Star Development Programme.
* 33.5 days’ holiday (including Bank Holidays), with options to buy additional days.
* Private healthcare, life insurance, and wellbeing support.
* 6% pension contribution.
* Company vehicle and fuel/charging card.
* Company laptop and mobile phone.
* £2,000 reward for referring a successful candidate.
WHAT YOU NEED IS:
Key qualities and skills include:
* Customer-facing/sales experience in any industry.
* Solution-oriented approach to identify customer needs and provide suitable solutions.
* Alignment with our values—commitment, teamwork, courage, and integrity.
* Resilience and adaptability to handle all customer levels.
* Drive and motivation to succeed and overcome challenges.
* Curiosity to learn, develop, and grow.
* Excellent organizational skills for managing time and priorities autonomously.
* Essential: Full manual UK driving license to visit customers on-site five days a week, Monday to Friday. Please disclose points and expiry dates if applicable.
WHO SHOULD APPLY?
We welcome diverse backgrounds; some of our best account managers joined us with no prior experience in sales or construction. Success depends on teamwork and ability, regardless of background.
Please apply only for one role; the team will assign you where your skills fit best.
Click 'Apply Now' to upload your CV and answer brief questions—this process takes about 90 seconds.
**SALES ONLY**
If shortlisted, you will complete a fun online assessment and a short pre-recorded video interview. Keep an eye on your junk mail for these notifications.
For application support, contact [emailprotected].
The process includes three stages: an interview with a Regional Manager, a day-in-the-life 'field ride', and a final interview with a Sales Director. Expenses for travel are covered.
If no current role suits you, we will keep your details in our talent pool for future opportunities and stay in touch.
Hilti is committed to equal opportunity employment and values contributions from all team members regardless of sex, gender, race, ethnicity, sexual orientation, disability, age, religion, or family status.
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