Contributes to an exceptional resident experience alongside the Community team at Chapter Spitalfields and Capital Projects Team through the provision of a high standard of repairs, planned and unplanned maintenance tasks, and statutory compliance of the building fabric and mechanical and electrical systems. Inspects and diagnoses faults, in addition to undertaking minor day to day repairs and decoration to the building, grounds and equipment.
Key Responsibilities
1. Works as part of the Community team at Chapter Spitalfields to ensure all our residents enjoy a high level of cleanliness throughout their community.
2. Communicates effectively with residents, clients, contractors and colleagues; demonstrating a clear understanding of maintenance issues and using initiative to respond accordingly.
3. Monitors and maintains the electronic maintenance reporting system, Entrata, ensuring tasks are completed to a high standard and within suitable time scales, corresponding with tenants when required.
4. Promotes customer satisfaction by providing regular updates to residents via Entrata regarding ongoing or delayed maintenance issues.
5. Administers all property maintenance & records in accordance with Greystar policies & procedures.
6. Maintains a focus on delivering services within agreed budgetary & ...