Building manager

Job Description

Building Manager | Residential Estate

East London£35,000 per annumMonday to Friday | 8:00am - 5:00pmPermanent

The Opportunity

We are recruiting for a Building Manager to join a large, established residential estate in East London comprising 4,000 homes across a vibrant mixed-use community.

This is a fantastic opportunity for an experienced residential professional looking to take ownership of a building, lead on operational standards, manage onsite teams and contractors, and play a key role in delivering an exceptional resident experience.

Reporting to the Estate Manager, you will be responsible for the day-to-day management of your building, ensuring high standards of customer service, health & safety compliance, maintenance oversight, and contractor performance.

Key Responsibilities

• Oversee the daily operation and management of a residential building and associated communal areas
• Deliver exceptional customer service to residents, visitors and stakeholders
• Ensure health & safety legislation, policies and procedures are adhered to at all times
• Conduct regular inspections of communal areas, plant rooms, access systems and external spaces
• Act as the Responsible Person and Fire Warden during building-related emergencies
• Investigate and report accidents, incidents and near misses
• Manage contractor access, permits to work and onsite performance
• Oversee building maintenance activities and planned preventative maintenance schedules
• Manage and supervise onsite operational teams including cleaners, technicians, handypersons and waste operatives
• Monitor and manage the helpdesk system, ensuring works are tracked and communicated effectively
• Liaise with residents, landlords and internal stakeholders regarding building-related matters
• Support the Estate Manager with operational projects and estate initiatives
• Participate in an out-of-hours management on-call rota

About You

We're looking for a proactive and customer-focused individual who enjoys taking ownership and building strong relationships with residents and stakeholders.

You will have:

• Previous experience in a Building Manager, Assistant Building Manager or similar residential property management role
• At least 2 years' experience managing staff, contractors or operational teams
• Strong knowledge of Health & Safety legislation and compliance requirements
• Excellent communication and report-writing skills
• Experience managing contractors and maintenance activities
• Good working knowledge of Microsoft Office packages
• A professional, approachable and solutions-focused attitude

Desirable

• IRPM qualification or membership
• Experience within large-scale residential, Build-to-Rent or mixed-use developments
• Fire Safety and compliance knowledge

What's on Offer?

• £35,000 salary
• Monday to Friday working pattern
• Pension scheme
• Large-scale residential environment with career progression opportunities
• Varied and autonomous role with responsibility for your own building
• Opportunity to join a well-established and professional property management team

Due to the nature of the role, applications are welcomed from candidates with previous Senior Concierge, Building Management, Assistant Building Management or residential property operations experience. You must have residential experience to apply.