Customer service coordinator

In a Nutshell

We have a fantastic opportunity for a Customer Service Coordinator to join our team within Vistry Thames Valley, at our Reading office. As our Customer Service Coordinator, you will liaise with customers, partners, technicians and subcontractors to ensure the completion of customer service cases within a timely manner and within SLA. You will be dealing with customer concerns received by telephone or email, appointing contractors to deal with any snagging or defects that arise in our homes.

We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated.

This is a fixed term contract for 9 months.

Let's cut to the chase, what's in it for you

* Competitive basic salary and annual bonus
* Salary sacrifice car scheme available to all employees
* Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service
* 2 Volunteering days per annum
* Private medical insurance, with employee paid cover
* Competitive pension scheme through salary sacrifice
* Life assurance at 4 x your annual salary
* Share save and share incentive schemes
* Employee rewards portal with many more benefits